bjji99 Privacy Policy Your Information Is Protected

Last Updated: January 2026 | Effective Date: January 2026

Introduction and Scope

bjji99 ("we", "our", or "the platform") operates an online casino and sports betting service for users in Bangladesh. This privacy policy applies to every registered and unregistered user of the bjji99 website and related services.

By accessing our platform or creating an account, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services. bjji99 reserves the right to change this policy at any time and you will be notified of any changes in a timely manner.

We use SSL (Secure Socket Layer) encryption technology to keep your information protected from third parties. Our goal is to always respect your personal privacy and to follow a policy of collecting only the minimum necessary information.

1. What Information We Collect

bjji99 collects different types of information in different situations. Each type of information is described in detail below:

1.1 Information Provided Directly (Account Registration)

When you create an account or use services on bjji99, we collect the following information:

Full name (as per legal identity document)
Date of birth (for age verification — only users aged 21 and above may register)
Valid email address
Mobile number (for mobile banking verification)
National ID or passport number (at the time of identity verification)
Residential address
Payment account details (bKash, Nagad, Rocket, Upay numbers)

1.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

IP address and geographic location (at country level)
Browser type, version, and language settings
Operating system and device information
Page visit history and session duration
Referral URL (where you came from before arriving at our site)
Cookie and similar tracking technology data

1.3 Transaction-Related Information

To ensure the security and validity of financial transactions, we retain:

Deposit and withdrawal history
Betting and gaming activity logs
Bonus usage records
Payment method and amount

2. Purpose of Using Information

bjji99 uses the information collected for the following legitimate purposes:

2.1 Service Delivery and Operations

Creating, verifying, and managing your account
Processing deposits and withdrawals
Distributing bonuses and rewards
Monitoring gaming activity and delivering results
Providing 24/7 customer support

2.2 Security and Fraud Prevention

Completing identity verification (KYC — Know Your Customer) processes
Preventing unauthorized access to accounts
Complying with anti-money laundering (AML) regulations
Detecting multiple accounts and fraudulent activity

2.3 Service Improvement and Communication

Analyzing and improving platform performance
Sending relevant offers and promotional information (with your consent)
Notifying you of important account updates
Personalizing your user experience

3. Disclosure of Information to Third Parties

bjji99 never sells your personal information. However, information may be disclosed in the limited circumstances described below:

3.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These partners follow their own privacy and security policies.

3.2 Technology and Service Providers

Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, and others), cybersecurity services, and cloud hosting providers may have access to limited information for the purpose of operating services. All such partners are contractually committed to maintaining the confidentiality of your information.

3.3 Legal Requirements

Information may be disclosed in response to legal obligations, court orders, or lawful requests from government authorities. In such cases, we disclose only the information that is legally required.

4. Cookies and Tracking Technologies

bjji99 uses cookies to improve website functionality and to personalize your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They maintain your login session, manage security tokens, and temporarily store form data. Disabling these cookies will prevent the website from functioning properly.

4.2 Functional Cookies

These cookies remember your preferences (language, theme) and restore your experience from previous browsing sessions. They help deliver a personalized service.

4.3 Analytics Cookies

We use analytics cookies to analyze website traffic and usage patterns. This information helps us improve our services and is always collected in anonymized form.

You can control or delete cookies at any time by changing your browser settings. However, disabling essential cookies may affect the quality of the service.

5. Information Storage and Retention

5.1 Retention Period

bjji99 retains your information only for as long as necessary. All information is kept while your account is active. After an account is closed or deleted, certain information may still be retained for the period required by law in order to comply with financial and legal obligations.

5.2 Secure Storage Measures

Your information is stored on servers protected by SSL encryption and modern firewalls. We ensure data security through regular security checks and audits. Account passwords are stored in encrypted form — no bjji99 staff member can view your password directly.

6. Your Rights

As a user of the bjji99 platform, you have the following rights:

Right to Access: You have the right to know what information we hold about you. Upon request through support, we will provide a copy of your personal information.
Right to Rectification: If the information we hold about you is incomplete or incorrect, you may request a correction. Some information can be updated directly from your account settings.
Right to Erasure: In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, some information must be retained for a specified period.
Right to Object to Processing: You may object to marketing communications and to certain types of data processing. You can unsubscribe at any time by clicking the "Unsubscribe" link in any direct marketing email.
Right to Data Portability: You have the right to receive a copy of the information we hold about you in an organized, machine-readable format.

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

7. Protection of Minors

bjji99 is an adults-only platform and is intended solely for persons aged 21 and above. We actively prevent minors from registering.

7.1 Age Verification Process

The date of birth collected at registration is verified. Additional confirmation is carried out through identity document verification at the time of financial transactions. In cases of doubt, additional documents (national ID or passport) may be requested.

7.2 Information of Minors

If it comes to our attention that a person created an account while under the age of 21, that account will be closed immediately and the associated information will be deleted. If you suspect that a minor is using our platform, please notify our support team without delay.

8. Information Security Measures

To keep your information secure, bjji99 has put in place industry-standard technical and administrative measures:

Technical Safeguards

SSL/TLS encryption (HTTPS)
End-to-end encryption on payment channels
Two-factor authentication (2FA) option
Regular security updates and patches
Suspicious activity detection systems

Administrative Safeguards

Restricted staff access (need-to-know basis)
Regular staff training and awareness programs
Regular security audits of third-party partners
Data breach response plan
Regular internal security audits

It must be acknowledged, however, that data transmission over the internet is not completely secure. While we make every effort to protect your information, no system is 100% foolproof. Keeping your password confidential and exercising caution when using public Wi-Fi is your own responsibility.

9. Third-Party Services

9.1 Game Software Providers

Various game software providers operate games on the bjji99 platform. These providers may access certain information (such as game session IDs and betting amounts) to operate the games. They are governed by their own privacy policies and are contractually committed to protecting your information.

9.2 Payment Providers

Mobile banking services such as bKash, Nagad, Rocket, and Upay manage information according to their own privacy policies. By completing a financial transaction, you automatically agree to the terms and conditions of those services as well. We are not responsible for the privacy practices of these third-party services.

10. Policy Changes and Contact

10.1 Policy Updates

bjji99 may periodically review and update this privacy policy. For significant changes, we will send a notice to your registered email or display a clear notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the updated policy.

10.2 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Email: [email protected]
Live Chat: 24/7 support available in Bengali

We are committed to processing your requests within a reasonable time. For serious complaints related to data protection, we will handle the matter on a priority basis.