bjji99 Terms and Conditions

---

1. General Provisions and Definitions

These terms and conditions ("Terms") apply to all users ("Members" or "you") of the bjji99 platform and all its services. bjji99 is an online casino and sports betting platform that provides services to users in Bangladesh.

The definitions of key terms used in these terms are given below:

• "Platform" means the bjji99 website, mobile site and all associated services.
• "Member" means any individual registered on bjji99.
• "Account" means a Member's personal bjji99 profile.
• "Wallet" means the funds held within an account.
• "Bonus Funds" means promotional amounts granted by bjji99 that are subject to specific wagering requirements.
• "Wagering Requirement" means the number of times a bonus must be wagered before it can be withdrawn.
• "Taka" / "৳" means Bangladeshi Taka (BDT).

---

2. Account Registration and Eligibility

To open an account on bjji99 and use its services, all of the following conditions must be met:

2.1 Basic Eligibility

• You must be at least 21 years of age.
• You must be an individual person — accounts cannot be opened in the name of a company or organisation.
• You must register using accurate information in your own name.
• Each person may operate only one account. Holding multiple accounts may result in all accounts being closed and funds being forfeited.

2.2 Information Provided at Registration

The information you provide at registration must be completely accurate, truthful and up to date. Providing incorrect or false information may result in account cancellation and forfeiture of all funds. If any information changes, you must notify the bjji99 support team immediately.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. You must not allow anyone else to use your account. Any unauthorised access to your account must be reported to bjji99 immediately.

---

3. Age Verification and Identity Confirmation

bjji99 strictly prohibits the use of the platform by anyone under the age of 21. We reserve the right to verify a Member's age and identity at any time.

One or more of the following documents may be requested for verification:

• National Identity Card (NID)
• Passport
• Driving Licence
• Recent utility bill or bank statement (for address verification)

bjji99 reserves the right to suspend withdrawals until verification is complete. If verification fails, the account may be closed.

---

4. Deposit and Withdrawal Policy

4.1 Deposit Methods and Limits

Funds can be deposited on bjji99 using the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳100 for each method. The maximum deposit limit may vary by method and is subject to change from time to time.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10 to 45 minutes. However, additional time may be required in the following circumstances:

• When an identity verification process is ongoing
• When a security check is required
• When there is an issue with the payment provider's system
• When an investigation into unusual activity is ongoing

4.3 Withdrawal Conditions

Deposited funds must be wagered at least once before withdrawal. Applicable wagering requirements must be met before bonus funds can be withdrawn. bjji99 reserves the right to review any withdrawal request and to suspend payment pending verification.

---

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

A 150% welcome bonus of up to ৳20,000 is available on your first deposit at bjji99. To withdraw the bonus, the total amount (deposit + bonus) must be wagered 15 times.

• Example 1: Deposit ৳1,000 and receive a ৳1,500 bonus — total wallet balance ৳2,500.
• Example 2: Deposit ৳28,000 and receive a maximum bonus of ৳20,000 — total wallet balance ৳48,000.

5.2 Bonus Usage Rules

• Bonus funds can be used to play all applicable games, however the contribution of bonus funds may differ for certain games.
• If a withdrawal request is made while a bonus is active, the bonus funds will be cancelled.
• Claiming bonuses from multiple accounts or from different members of the same household using the same device or network is prohibited.
• bjji99 reserves the right to modify, suspend or cancel any bonus offer at any time.

5.3 Other Promotions

bjji99 offers various promotional offers from time to time, including cashback, reload bonuses and VIP rewards. Each offer has its own terms and conditions which will be communicated at the time the offer is received. In the event of a conflict with the general terms, the specific offer's terms will take precedence.

---

6. Betting Rules

6.1 Rules for Placing Bets

A bet once confirmed cannot be changed or cancelled. bjji99 reserves the right to cancel a bet in the following circumstances:

• When incorrect odds are displayed due to a technical error in the system
• When an event is cancelled or abandoned
• When evidence of suspected match-fixing is found
• When a breach of rules is suspected

6.2 Result Determination

The outcome of all bets is determined in accordance with reliable official sources and sports statistics. In the event of a dispute over a result, bjji99's decision will be considered final.

---

7. Prohibited Activities

The following activities are strictly prohibited on bjji99 and violation may result in account closure and forfeiture of funds:

• Operating multiple accounts or using another person's account.
• Using fraudulent methods to gain bonus benefits (bonus abuse).
• Using the bjji99 platform for financial fraud, money laundering or illegal activities.
• Placing bets using software bots, scripts or automated methods.
• Attempting to interfere with or hack the platform's security systems.
• Harassing, intimidating or behaving offensively towards other Members.
• Selling or transferring your account details to a third party.
• Exploiting any vulnerability or technical flaw in the platform.

---

8. Account Suspension and Closure

8.1 Closure by bjji99

bjji99 may suspend or permanently close an account for any of the following reasons:

• Violation of any provision of these terms.
• Providing false or misleading information.
• Failure to cooperate with identity verification.
• Prolonged inactivity (no activity for more than 12 months).
• Legal reasons or instructions from a regulatory authority.

8.2 Closure by the Member

You may request the closure of your account at any time. It is recommended that you withdraw any withdrawable funds in your wallet before closing the account. To request account closure, contact the support team via 24/7 live chat.

---

9. Privacy and Security

bjji99 takes the protection of your personal information very seriously. Our platform uses SSL encryption technology to keep all your data and transactions secure.

To learn more about how your personal information is collected, stored and used, please read our Privacy Policy.

---

10. Responsible Gaming

bjji99 prioritises responsible gambling. We believe that gaming is a form of entertainment — it is not a solution to financial problems.

10.1 Self-Restriction Tools

bjji99 provides Members with the following options:

• Setting daily, weekly and monthly deposit limits.
• Account self-exclusion for a specified period.
• The option to permanently close your account.

For more information on responsible gaming, please visit our Responsible Gaming page.

10.2 Warning Signs

If you notice any of the following signs, please contact the support team:

• The tendency to place larger bets to recover losses.
• Spending money beyond one's means.
• Experiencing problems with family or work due to gambling.

---

11. Limitation of Liability

bjji99 will not be held responsible for the following:

• Loss caused by internet connection issues or third-party service disruptions.
• Loss caused by a member's own negligence or sharing account details with a third party.
• Services being restricted or discontinued due to changes in laws or regulations.
• Service disruptions due to natural disasters, war, or other uncontrollable circumstances.

bjji99 always strives to improve service quality and takes prompt action to resolve technical issues. However, it is not possible to guarantee completely uninterrupted service.

---

12. Changes to Terms

bjji99 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified in advance through a notification in their account for any significant changes.

Continuing to use the platform after updated terms have been published will be considered as your acceptance of the new terms. If you do not accept the new terms, you should request the closure of your account.

The date of the latest update to these terms is noted at the top of the page.

---

13. Contact & Complaints

bjji99's support team is always ready to assist with any questions, issues, or complaints.

• Live Chat: 24 hours, 7 days (in Bengali)
• Email: [email protected]

Once a complaint is submitted, bjji99 will review it and attempt to resolve it as quickly as possible. More complex matters may take a little longer to resolve, but every complaint is treated with care.

---